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Positive Behaviour Support

Central Support Team

MusicFest 2025

City Care works with a number of support settings from houses to care homes and supported living apartments

These interior images are from our outstanding Heaton Vale service

At City Care Partnership, we provide personalised support for Autistic people and individuals with learning disabilities aged 16 and over.

Our services are designed to offer stability, opportunity and belonging — whether through residential care, supported living, or community-based outreach.

How We Begin

Every new relationship starts with listening. We meet the person seeking support and, if helpful, those who know them well — family, carers, advocates, and professionals.

We explore:

What matters to the person
What support works well (or hasn’t worked before)
What kind of home or environment suits them
Whether shared living is appropriate, or if a single tenancy is needed

We’re honest about what we can offer and take care to match each person with the right team, the right environment, and the right support model.

Our Approach in Practice

We believe in support that:

Builds communication
Encourages autonomy
Supports skill development
Reduces distress by understanding behaviour
Enables people to live the life they choose

Our goal is to ensure the person feels confident, secure, and in control of their journey.

Activities can take place within the house or at our Yew Tree Activity Hub

Which also has work opportunities

and is the focus for our music and performance groups

How Support Begins

We take time to get to know each person. This includes:

Meeting the person and those close to them
Learning what matters to them, what works, and what doesn’t
Exploring the right environment, whether shared or independent
Identifying any adaptations or bespoke staff training needed

Everything we do starts with listening. We’re open and honest about what we can offer, and we work collaboratively to ensure a smooth, thoughtful transition into support.

Person-Centred Planning

Support is shaped around each person’s preferences, goals, and communication needs. Where individuals find it difficult to express themselves, we work closely with families, friends, and professionals who know them best.

We always assume capacity and choice, and where a person needs support to make decisions, we follow a clear and ethical best-interest process that is:

Least restrictive
Involves appropriate advocates
Aligned with the person’s voice and values

Activities and Opportunities

We believe life should be rich with possibility. That’s why we offer meaningful activities such as:

Hiking, canal cruising and horse riding
Arts, music and creative therapies
Animal care, horticulture, and vocational workshops

These opportunities help build skills, routine, and self-confidence, while promoting wellbeing and connection with others.

Want to Know More?

For a full copy of our Statement of Purpose for Domiciliary or Residential Care services, please contact:
📧 enquiries@citycarepartnership.co.uk

Or call 0161 905 3100 and speak to our recruitment team today!

News

Welcome to City Care Caelan!

Caelan moved into Broom Lane in November 2024; Ellen (Team Leader) shares her thoughts and observations on his move.

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Skills for Care create whole new film from hike footage!

On a recent Bimble we were joined by a film crew from Skills for Care.

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Skills for Care create whole new film from hike footage!

Maxlife latest issue!

The latest edition of MaxLife, the magazine of City Care partnership, is available to view and download here.

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Work with us

Why Work with us? Community Access Support Partner - The Role Our recruitment process When you start Meet the staff Current Vacancies Team Leader reference request

What We Do

Positive Behaviour Support Central Support Team Safeguarding & Whistleblowing MusicFest 2024 Values In Action MaxLife back issues

How We Rate

Activities

Hiking and Walking Cycling and Sports Arts and Crafts (Yew Tree Hub) Yew Tree Stables and Urban Farm: Connection Through Animal Care Voice Training, Music and Performance (Yew Tree Hub) The Work Project (Yew Tree Hub)

Feedback & VIA